Video

The Growing Case for Video Marketing.

Everything today is about adding value, and that’s the number one reason to use video marketing. It plugs interaction — including face-to-face interaction — into your website, print promotions and events. You get a unique opportunity to blend your company’s personality and message into either an online or offline experience.

Still not sold? Here are 10 additional reasons to use video marketing:

  1. Raises your website’s search engine results — web crawlers recognize video.
  2. Improves the potential for your message to go viral through the social networks.
  3. Increases the average amount of time visitors spend at your site.
  4. Makes you stand out as an expert since not as many sites use video.
  5. Offers opportunities to provide a tremendously rich offline media experience — stuff a disk with MP3s, video, personal messages, mobile apps, high-res product photos, web links and free downloads.
  6. Augments and supports your existing online strategy when used with direct mail, providing a seamless physical/digital experience that encourages double-digit response rates according to research studies.
  7. Appeals to people who like to see something before they read it.
  8. Provides an opportunity to educate customers about a product or service.
  9. Puts a face on your company and builds your brand.
  10. Engages your customers’ senses, triggering emotional reactions that influence buying decisions in ways that static content can’t.

Professional vs. Homegrown Video.

The nice thing about digital video is that it doesn’t always have to be high end and expensive. The key is to know when you can use your flip camera and when you need a professional team.

And really, the rules are pretty simple:

  • Homegrown video is fine for website demos, new product intros, how-to presentations, brief commentaries and the like. For example, interLinkONE, an integrated marketing solutions provider, has a media page that features short videos covering topics ranging from using QR Codes in a printed catalog to live reports from their booth at a trade show. Homegrown solutions work great for these purposes where immediacy is important and viewers don’t expect premium content with high-end production.
  • Professional video is a must when the production represents the official, animated face of your brand. That’s when you need a quality script, title slides, smooth transitions, excellent lighting and sound, multiple shooting perspectives and top-notch editing. It can also be a good investment when the video will have multiple purposes — website, direct mail, trade shows—and a longer life span. You also need to consider professional video whenever your audience is more sophisticated and has high expectations.

What’s the Right Length?

Everyone wants to know how long is too long. And the general consensus for the appropriate length of online video is one to four minutes. Attention spans seem to grow shorter everyday, especially online.

But purpose means a lot, too. So a one- or two-minute product intro is not the same as a four- to six-minute in-depth case study.

You can also cut longer videos into segments that allow people to access only the parts that interest them. In general, you need to think of the video as an overview from which you can then link buyers to more detailed information in print or electronic form.

Regardless of length, relevance dictates how long people will view the video. Provide information that people want to know, and they’re far more likely to stay for the duration. When you’re trying to keep their attention, it pays to be tactical in selecting content and forget the broad-brush stuff.

Video Media Types.

Video is definitely an evolving medium, and different media types are emerging including video:

  • Product demos
  • Product overviews
  • Testimonials
  • News releases
  • Case studies
  • White papers
  • Corporate presentations
  • Commercials
  • Trade show and event previews
  • “How-to” demos
  • Blog posts

As these media types mature, more specific standards for length and other factors will emerge as well. In the meantime, don’t be afraid to experiment. Viewership will tell you quickly enough what’s working and what’s not.

By Larry Bauer

Want Expert Advice?

MondoVox Creative Group can help you create online video, DVDs and CDs that result in more customer interaction and sales. For more information, email Julia Moran Martz.

You can connect with Julia Moran Martz on LinkedIn. Or follow her on Twitter.

Do’s and Don’ts of Video Marketing.

Take advantage of video’s remarkable ability to add value to your marketing program. Here’s how to ensure that videos will gain the positive attention that helps set your organization apart from the competition.

Do

  • Display your brand logo occasionally throughout the video to help build recognition.
  • Offer both low- and high-resolution options to accommodate different connection speeds.
  • Select content with a tactical perspective.
  • Experiment with different media types.
  • Break longer videos into segments with the ability to move from one section to the next and to jump between sections.
  • Connect people to more in-depth print and online information.
  • Include rich media video with direct mail packages for added lift.
  • Invest more in videos that will serve multiple purposes and have a longer life.

Don’t

  • Assume that everyone has the video player you choose—offer a link to a free download.
  • Forget that relevance rules in keeping peoples’ attention.
  • Overlook the value of a DVD to support your online strategy.
  • Use homegrown videos for corporate branding purposes or with sophisticated audiences that expect more.
  • Hesitate to use homegrown video for a product, service or event that has a short timeline and lower ROI potential.
  • Neglect to post your videos to YouTube and other video sharing sites in addition to your company’s website.
  • Fail to take advantage of the many free and low-cost video publishing, editing and post-production services that are available online.
  • Make excuses for not creating videos—go out and do it.

By Larry Bauer

Making Your Brand Memorable in Video.

Video creation is really only limited by your creativity, communications expertise and production ability of your team, whether you’re creating a professional marketing video or a low-end social media style video. Most video software tools allow for the inclusion of graphics, sound tracks, specific brand colors and a myriad of special effects. Even though the tools may allow you to create exploding logos, flames, and wacky transitions, try to restrain yourself and use only techniques that support the brand. Using too much cheese can look rather… “schlocky” and even a little desperate. Talented video teams are able to find brand-appropriate ways of grabbing attention while supporting the brand personality.

Tips for Incorporating Your Brand into Any Video.

Here are some video tips and examples that work whether you’re creating a high-end, $20,000 video or a low-end ad hoc video shot to share a quick-hit message on your company blog.

Graphics: The most obvious method for incorporating your brand into your video is with graphics, starting with your logo. Be cautious how you treat your logo and ensure its integrity is not lessened by any special treatments. Subtle logo treatments can include slight motion of a single element, having the logo enter from outside the frame or change color. Even incorporating a shine could work. Should you do all at once? Of course not. Choose carefully and wisely and don’t overdo it.

Other graphics can be incorporated to ensure your video supports your brand’s style guide. Fonts, color fields, tables, graphs, charts and text like testimonials can be used in the same way as your printed literature. Stick to your corporate fonts and you’re already partway there. The only limitation may be if you’re creating low-end ad-hoc video on your PC or iPhone, you won’t have the same graphic capabilities that a professional video studio will have. That’s when you resort to the Web fonts listed in your brand’s style guide.

Color: Color is incorporated into video in two ways:

  1. Graphics
  2. Scenes and people that are videoed

Adhere to color values from your style guide when incorporating graphics into your video and ensure they are applied appropriately. In the Ripon Printers video we created, each service area segment utilized the corporate color assigned to that service area: spice for Premedia, green for Printing and Bindery, burgundy for Mailing and Fulfillment, etc. Likewise, use these colors in graphics used in your video.

Color can also be used to provide brand cohesion when filming people, places and things for your video. For instance, all the employees interviewed for the Ripon Printers video were instructed to wear shirts that reflected the four corporate colors. No other colors were allowed. This kept everyone looking like a cohesive team.

Imagery: If you need stock images to convey specific messages, try to use images that are consistent with your brand look and feel. It’s also good to steer clear of clichés like shaking hands and obviously young models conducting important meetings. We always try to use shots of people who look authentic, not so pretty or handsome that they’re unbelievable.

Keep in mind too that you can use still photographs to great affect in a video. There were some instances when shooting the above Gourmetceuticals video where shooting with a still camera was the only option because of the plantation’s terrain. But by incorporating subtle motion with still shots, it still works.

Sound: Just as there are royalty-free and rights-managed stock images, there are many libraries of sounds for video production. There are different types of sounds used in video:

  1. Introduction background.
  2. Transitions between segments.
  3. Closing background.
  4. Brand punctuation. (Remember the simple jingle associated with Intel’s “Intel Inside” campaign? Or NBC’s 3-note jingle?)

If you’re creating a series of videos over the long haul, consider incorporating the same sound into the files. This becomes another feature that customers will learn to recognize as your brand.

Script: If your video is professional quality, of course you’ll have a scriptwriter on the team. This is not a standard copywriter, but rather someone who understands flow, audio, and most importantly, the spoken versus printed word.

If your video is just you or you’re shooting at a trade show, you’re less likely to have a formal script. But that doesn’t mean you shouldn’t at least draft your points and practice speaking first. Remember, while creating friendly, social-media oriented videos is affected by the tools you use, your comfort in front of the lens and your friendliness are going to affect the video’s success more.

Tools for Ad Hoc Videos.

Even the tools for shooting on-the-fly, low-end videos range in price tag from $100 to hundreds of dollars. But if your goal is to simply capture a quick moment at a trade show or share a quick thought on your blog, your iPhone or camera built into your computer will do the trick without a lot of fuss. Of course, limit the length of these type of low-end personalized videos. Their purpose is different from the polished video you hand out on DVD or post to your website.

iPhone: This is the easiest, while the mic on the phone itself leaves oodles to be desired. When shooting someone else, you can easily use the mic on the ear buds to get much better results. @jonathan360 created a great sample video to show you the difference when shooting with background noise.

You can also purchase several external mics that offer various quality options. Here’s a quick video from @DizzyDougTV comparing three models of mini-mics that ranging in price from $15 to about $100.

Consumer Flip Cameras: Now if you want to do an even better job but still don’t want to spend time scripting and shooting a pro-level video, my pal Heidi recorded her review of the Flip Ultra HD versus the Kodak Zi8. Yes, it means another gadget to haul around, but these models are a step up from your iPhone’s capabilities. Heidi points out the pros and cons of each in her quick video shot from her computer.

Before Hitting Record.

Remember that whether investing in a high-end production or a low-end recording, don’t lose sight of your brand. Even if you’re shooting low-end, remember to incorporate appropriate colors, sound and graphics. Most of the consumer-level tools allow you to at the least add your logo without flames ;-) and control transitions (don’t give your viewers a migraine, eh?)

But primarily, I’d like you to consider both types of video and use them where appropriate for your customers.

By Julia Moran Martz

Check out additional videos from folks referenced in this article:

The Big Fish — video production studio that created our Gourmetceuticals videos

Absolute Vision Productions — video production studio that created our Ripon Printers videos

Heidi Thorne, Promo with Purpose — Master of all things promotional

@jonathan360 — photographer

@DizzyDougTV — technical guru